Effective Date: May, 2025
Thank you for shopping at My PDF Guide. We sell digital products (PDF guides) that are delivered instantly via download. Please read this Refund Policy carefully before making a purchase.
1. Digital Product Policy
Due to the digital nature of our products, all sales are final. Once a guide has been purchased and accessed/downloaded, we cannot offer refunds, exchanges, or cancellations.
2. Exceptions
We may consider a refund under the following exceptional circumstances:
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You were charged twice for the same product (duplicate purchase).
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You encountered a technical issue that prevented access to the download and we could not resolve it.
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The file was corrupted or incomplete, and we are unable to provide a working replacement.
To request a refund for one of the reasons above, please contact us within 7 days of purchase at [your email address] with your order details and a clear explanation of the issue.
3. Unauthorized Sharing
If we detect that purchased content has been unlawfully distributed or shared, we reserve the right to terminate access and deny any refund requests.
4. Contact Us
If you have any questions about our refund policy or need support with a product, please reach out to us at: mypdfguide@gmail.com